As pipes begin to thaw out, if you experience a ruptured pipe and need to have it shut off, please call Utility Billing at 972.223.1690 X120 between 8 am-5 pm, Monday- Friday. If you are affected after hours or over the weekend, please call our non-emergency after hours number, 972.223.3478. https://www.glennheightstx.gov/296/After-Hour-Emergencies