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Bills are mailed out the first week of each month. If you have not received your bill by the 10th of the month please call City Hall Utility Billing Department at 972-223-1690, ext. 120, 121, or 122.
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Trash, Recycle and Bulk will be collected on Wednesdays for all Glenn Heights residents.
You may call Utility Billing Office at 972-223-1690, ext. 120, 121 or 122. You may also stop by our office. To apply for service, fill out our online application.
Yes, online bill payment is available. This will allow you to choose your Water Utility account to view or make a payment. The first time you make an online water payment, it will require your last payment amount and your account number with the dashes. Visit our online bill payment portal.
You may call the Utility Billing office at 972-223-1690, ext. 120, 121 or 122. Or, you may stop by our office.
You may call the Utility Billing office at 972-223-1690 or stop by our office to notify us of the dispute. A meter read can then be scheduled to either verify the charges or confirm a discrepancy. If a discrepancy is found, the account will be reviewed and an adjustment will be made if there is a valid reason.
To start, stop or transfer your water/sewer service online, visit our Citizen Action Center.
View the current water and sewer rates (PDF).
Call the Police Department's dispatch office at 972-223-3478.
Visit the City of Glenn Heights' Municipal Services Office or call 972-274-5100 for permit information.
You may call the Utility Billing office at 972-223-1690, ext. 120, 121 or 122.
Water bills are due by the 15th of each month. If payment is not received by the due date, there will be a late fee of $25 or 15%, whichever is greater of the total charges.