Frequently Asked Questions

All the cells in your body require oxygen to survive. The cells also require a sufficient supply of nutrients. Waste products must be removed from the cells at a rapid rate. Oxygen and nutrients are carried around the body in your blood, which is pumped by your heart.

Oxygen enters your blood stream through the lungs. Waste products such as Carbon Dioxide are eliminated through a process called Gas Exchange. Without a beating heart pumping blood through out our body we develop rapid cell damage.

Cardiac arrest occurs when the heart is no longer beating. There are several causes of cardiac arrest, such as:

• Anaphylaxis
• Disturbance in the heart rhythm
• Drugs/poisoning
• Heart disease/Heart attack
• Traumatic injury/blood loss

When Cardiac arrest occurs, the body does not have circulating blood providing oxygen to the cells. During Cardiac Arrest the lack of flowing blooding caring oxygen causing the body's cells to die. Brain cells are very sensitive, after 4 to 5 minutes of no oxygen the brain cells begin dying leading to brain damage and death.

The purpose of CPR is for the rescuer to do the job of the heart by pumping on the victims chest. By pumping on the victims chest the rescuer helps circulate oxygenated blood throughout the body helping keep body cells alive. Use automated external defibrillator (AED) if available in a CPR situation if available.

Defibrillators administer a controlled electric shock that allow restoration of a normal rhythm. Devices such as AED will tell you when defibrillation is needed. Early recognition, effective CPR and Defibrillation increase the chance of return of spontaneous circulation in the heart. This means that the heart has began beating again.

A stroke occurs when a blood vessel that carries oxygen and nutrients to the brain is either blocked by a clot or bursts. When this happens, part of the brain can't get blood or the oxygen it needs, so it begins to die. This kills brain cells in the area of the brain where the blockage/burst occurred.

Brain cells can't regenerate like other cells in our bodies. Once a brain cell is dead, it can't be repaired. So, early recognition is key.

Signs and symptoms include:

• Sudden confusion, trouble speaking or understanding
• Sudden numbness or weakness of face, arm or leg - especially on one side of the body
• Sudden severe headache with no known cause
• Sudden trouble seeing in one or both eyes
• Sudden trouble walking, dizziness, loss of balance or coordination

It is very important to realize when you could potentially be having a stroke. Survival from a stroke is improved greatly by early detection. As soon as you recognize the signs and symptoms of a stroke call 911 immediately. The longer one waits for treatment, the more irreversible brain damage is done.

Some risk factors include:

• Diabetes
• Excessive alcohol use
• Family history of stroke
• High blood pressure
• High cholesterol
• Obesity
• Smoking

Checking your blood pressure is important because it gives lets us know how hard our heart is working. High blood pressure, or Hypertension, is known as a silent killer. Meaning, your heart will continue to have to work harder to pump blood through your vessels.

The harder your heart has to work the more damage is being done. Blood pressure can be controlled with medication, exercise, diet and lifestyle changes.

There are many factors such as:

• Diabetes
• Excessive alcohol intake
• Family history
• Obesity
• Smoking

You can get a blood pressure cuff at local stores. There are two numbers involved in checking your blood pressure. The top number, the Systolic blood pressure is the pressure that your heart creates when it contracts to pump blood through out your body. The bottom number is Diastolic, which is the pressure in your vascular system when the heart is at rest. The normal range for a systolic blood pressure is 90 to 140.

The City of Glenn Heights observes the following Holidays. When a holiday falls on Saturday, it will be observed on the preceding Friday. When a holiday falls on Sunday, it will be observed on the following Monday. City holidays include:

• New Year’s Day
• Martin Luther King, Jr. Holiday
• Memorial Day
• Independence Day
• Labor Day
• 9/11 Memorial Day (Fire Personnel Only)
• Veterans Day
• Thanksgiving Day and the Day After Thanksgiving Day
• Christmas Eve and Christmas Day

Due to the volume of applications received, we are unable to contact each applicant individually following submission of the application, however, a confirmation email will be sent confirming receipt of the application. Qualified individuals who are selected to move forward in the selection process, will be contacted by Organizational Development.

The City of Glenn Heights currently has 68 full-time employees and 16 part-time employees.

Interested candidates are encouraged to submit an application through our online Career Center.

Applications will be kept on file for 6 months from the date of receipt.

View our community calendar to learn about upcoming events.

Water Services can be established at the Utility Billing Office located in City Hall at 1938-C S Hampton Road, or online at 2TurnItOn.com. 

Yes, please use the following link.

You may call the Utility Billing office at 972-223-1690, Option 3, email utbilling@glennheightstx.gov, or come by the Utility Billing Office at City Hall.

You may call the Utility Billing office at 972-223-1690, Option 3, email utbilling@glennheightstx.gov, or come by the Utility Billing Office at City Hall to notify us of the dispute. A meter read can then be scheduled to either verify the charges or confirm a discrepancy. If a discrepancy is found, the account will be reviewed and an adjustment will be made if there is a valid reason.

You may call the Utility Billing office at 972-223-1690, Option 3, email utbilling@glennheightstx.gov, or come by the Utility Billing Office at City Hall.

View the current water and sewer rates (PDF).

Call the Police Department's dispatch office at 972-223-3478.

You may call the Utility Billing office at 972-223-1690, Option 3, email utbilling@glennheightstx.gov, or come by the Utility Billing Office at City Hall.

Due Date

Bills are generated the last week of each month and are due by 5:00 PM on the 15th of the following month. Please note that if the 15th falls on a weekend or holiday, the due date is extended until 5:00 PM the following business day. 

Penalties

A 10% penalty is assessed to all bills not paid by 5:00 PM on the due date. Late notices are mailed on the 17th of each month.

Cutoffs

If full payment is not received before 8:00 AM on the 26th of the month, services are subject to being cutoff, and a $35 delinquency fee will be assessed. 

Please Note: If the 26th falls on a holiday or weekend, then cutoffs will be delayed until the following business day. 

If your utility services have been turned off, please contact the Utility Billing Department at 972-223-1690, option 3. to pay your bill and the mentioned delinquency fee, to have water services reinstated.

Bills are mailed out the first week of each month. If you have not received your bill by the 10th of the month, please call the Utility Billing office at 972-223-1690, Option 3, email utbilling@glennheightstx.gov, or come by the Utility Billing Office at City Hall. 

Non-profit organizations provide a service to the general public that enhance the social welfare and general well being within the community.Examples are:

• Charity organizations
• Nursing homes
• Schools
• Some government entities

You should contact that agency to verify ability, age restrictions, offense restrictions and any other restrictions the agency may have. If you are not able to locate any agency that is willing to allow you to participate in community service you should contact the Court to be set on a show cause hearing docket. The Judge will make a determination as to what your options are at that hearing.